Covad Wholesale Program
About the Program
The Covad Wholesale Program is designed for partners who want to purchase Covad VoIP or broadband services on a wholesale basis and sell these services to their customers under their own brand name. Authorized resellers act as the primary point of customer contact for all pre- and post-sales support, including order management, customer care, and billing.
Who Should Join
This program is ideally suited for CLEC’s, Telco’s, International Telco’s, Internet service providers, managed service providers, VoIP Providers and security solution specialists that can commit to a minimum $150,000 agreement, and will market Covad products to their existing customer base.
Superior Customer Value
Covad takes your customers' business as seriously as you do. We provide reliable service, competitive pricing, superior customer support, fast installations, and strong service level agreements. Covad's data services come in a variety of speeds and formats, including ADSL, ADSL 2+, SDSL, T1 and Bonded T1. With Covad, your customers will greatly reduce their costs, manage mobility more effectively, collaborate easily, and improve the efficiency of their Internet and VoIP connections.
Partner Benefits
- Recurring Revenue—Competitive wholesale rates combined with Covad's national network enable you to build a recurring revenue stream from broadband subscribers.
- Support—Local Market Manager and other support professionals. Sales engineers for your most technical questions and reseller support team to ensure fast installation and quick response.
- View into Covad's back office—Covad's one-stop, online reseller resources to pre-qualify for service, submit orders, enter trouble tickets, and manage installations with complete visibility at every step.
Partner Commitments
- Market—Focus on data communications sales to businesses.
- Products—Ability to provide Internet related value-added services such as email, domain name registration, DNS hosting/routing, and web hosting.
- Agreement—Sign a Covad service agreement. Ability to attain our minimum new business services order volume. Submit annual Covad business plan.
- Resources—Professionally managed and dedicated sales channel. Technical support engineer(s) dedicated to broadband and network infrastructure support. Billing system in place to invoice customers. Maintain and manage unique domain. Host Radius server with public static IP addressing, PPPoE functionality. Full back-office support