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Broadband services
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Covad Business DSL Service
Business-class DSL over a dedicated line—no phone company required!
For the business that needs always-on, high-speed Internet service, Covad Business DSL is the service of choice. Dedicated business-class DSL is available in six speeds and offers wireless connectivity—all with a 30-day no-risk trial. With Covad's next-generation ADSL2+ broadband network, businesses have more options to choose from, including speeds up to 15.0 Mbps/1.0 Mbps. A Covad technician will install your service and make sure you're up and running in no time. Perfect for businesses without a regular "phone company" land line, or those who prefer to keep their existing phone line and DSL connection separate.
- Available in six speeds—Up to 1.5/384¹, 3.0/768¹, 6.0/768¹, 8.0/1.0², 10.0/1.0², 15.0/1.0²
- Professional installation—optional wireless network equipment available
- 30-day, no-risk satisfaction guarantee
- For worry-free service, call customer support 24x7x365
- One fixed IP address for business applications; optional five static IP addresses for an additional fee of $10/month
- 24-hour target time-to-repair service level agreements with credits for missed targets
² Maximum download Mbps/upload Mbps
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Does your business have mission-critical Internet needs? |
Pricing
| Business DSL 1.5M | Business DSL 3.0M | Business DSL 6.0M | Business DSL 8.0M | Business DSL 10.0M | Business DSL 15.0M | |
|---|---|---|---|---|---|---|
| Download | Up to 1.5 Mbps | Up to 3 Mbps | Up to 6 Mbps | Up to 8 Mbps | Up to 10 Mbps | Up to 15 Mbps |
| Upload | Up to 384 Kbps | Up to 768 Kbps | Up to 768 Kbps | Up to 1 Mbps | Up to 1 Mbps | Up to 1 Mbps |
| Monthly charges | $69.95 | $114.95 | $134.95 | $149.95 | $174.95 | $194.95 |
| Equipment |
Select from:
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| Promotion | Up to $304 rebate on the cost of equipment and professional installation details | |||||
| Additional Information |
Contract—One year minimum.
Included email and Web space—15 emails on the Covad domain (YourName@covad.net) and 10 MB of Web space on the Covad domain (home.covad.net/YourName). Optional services available. Installation—Professional installation is FREE for a limited time through 6/30/08 with rebate.¹ Phone line requirements—None My Covad Account—Easily manage your account and billing information online.² IP addressing—One fixed public IP with network address translation (NAT) support, or up to five static IP addresses for an additional $10/month details |
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| Guarantee |
Order Business DSL Internet service and try it for 30 days. If not fully satisfied, all installation, equipment, and monthly service fees will be refunded and service agreement will be discontinued without further obligation.³ Please review the Covad Customer Policies for details. |
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² Covad encourages its customers to ‘go green’ and opt for free billing options like EFT or credit card. If customer chooses to receive a paper invoice, there is a $3.95 monthly fee. See Covad Customer Policies.
³ Equipment fees refunded after Customer returns equipment in accordance with Covad’s RMA instructions. Equipment fees will not be refunded if Customer has requested a rebate.
Email and Web Hosting Services
Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. If you are already a Covad customer, go to My Covad Account and click the "Getting Started" link in the navigation bar to register your domain and order your hosting plan.
| Four Plans to Choose from | Business-Class Email | Basic Web Hosting | Enhanced Web Hosting | Premium Web Hosting |
|---|---|---|---|---|
| Monthly fee | $4.50 | $9.50 | $29.50¹ | $49.50² |
| One-time set up fee | $10 | $15 | $35 | $55 |
| Number of business-class email accounts | 10 | 30 | 40 | 60 |
| Storage per email account | 250 MB | 250 MB | 250 MB | 250 MB |
| Email attachment size | 10 MB | 10 MB | 10 MB | 10 MB |
| Website storage | n/a | 1 GB | 2 GB | 4 GB |
| Data transfer/month | n/a | 60 GB | 100 GB | 200 GB |
| Learn More | Add to Order | Add to Order | Add to Order | Add to Order |
² Only $39.50/month for Premium Web Hosting when you order any Covad DSL or T1 service.
Installation
Professional Installation
- A Covad technician will visit your office to install service for a one-time fee of $175. Limited-time promotion—FREE installation with rebate.
- This service is only available with a professional installation
Wireless Installation
The wireless installation is done by the Covad technician who will:
- Configure your wireless equipment and activate security measures
- Set up a maximum of two computers on the wireless network, using Covad-supplied adapters only
Note: Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.
Service Level Agreements (SLAs)
At Covad, we stand by our promise of uncompromising quality by providing SLAs on our business-class services. These guarantees mean that you can focus your attention on your business and not worry about your Internet connection.
- Time-to-repair guarantee¹—In the event of a service outage, we guarantee restoration within 24 hours, or you will be eligible for a credit equal to 10% of your monthly service fee.¹
Read the complete details of the Service Level Agreement in the Covad Customer Policies (pdf) document.
Equipment
Covad-approved DSL equipment is required. Choose one of the options below. All equipment comes with a one-year warranty.
Standard Equipment—Wireless* 802.11g router connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support.
Optional Equipment
- Wireless* 802.11g router (same as above) with PC card adapter. PC Card adapter is used to connect one Windows-compatible laptop computer to a wireless network.
- Business-class ADSL2+ router with four autosensing 10/100 Fast Ethernet ports and built-in VPN acceleration.
- Bridge—Single-user solution (supports single IP address only).
* Wireless networking can be disabled during installation if desired.
Note: Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.
Other Equipment
In the event that you have an older computer and do not have a network interface card (NIC),
you can purchase one at any computer store.
Note: Covad will not install NICs during the installation process (with the exception of the optional PC Card adapter). You must have 10Base-T (Ethernet) or a wireless network card installed and working prior to the arrival of the Covad technician.
IP Addressing
IP configuration options:
- One fixed public IP address with NAT standard
- Five static IP addresses for an additional $10/month
Both configurations allow you to host servers and conduct online meetings with clients and colleagues. Unlike dynamic IP addresses, which change, fixed and static IP addresses remain the same, making it easier to find you each time you engage in Internet-enabled group communications.
