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Covad Integrated Access
Integrated phone and Internet service
With Covad Integrated Access, you get one experienced provider for both voice and data. One monthly bill that lowers your costs. One number to call for 24x7 expert support. It's one great way to save!
Especially for small business:
- Specifically designed for businesses with up to 35 employees
- No capital outlay required
- Lower monthly costs
- Purchase only what you need, when you need it
Designed to keep it simple:
- Keep your existing phone numbers, features and phone sets—Nothing changes except your monthly phone bill.
- Works with your existing phone system—Leverages your investment in your PBX, IP PBX or key system.
- Start small and grow as your business grows—As few as four lines to start. Grow one line at a time.
Built for top quality:
- Unsurpassed quality—Our voice optimized technology prioritizes voice traffic and dynamically allocates the remaining bandwidth to data.
- Business-class reliability for small businesses—We own and manage the nationwide voice-optimized broadband network that's built with small and mid-sized businesses in mind.
- Best-of-breed customer support—24x7 support and business-class service level agreements.
What's included
| T1 line | Voice-optimized 1.5 Mbps T1 line |
| Business phone lines | Four business lines support four simultaneous calls |
| Telephone numbers | Up to 10 phone numbers included; keep your existing numbers or add new ones |
| Local calling | Unlimited local calling at no charge |
| Site-to-site calling | Free domestic long distance site-to-site calling for multi-location customers ¹ |
| Long distance and international calling |
Domestic U.S. calls currently only four cents a minute; see international rates for details. |
| Business continuity | Automatic rerouting of calls to two alternate off-site numbers |
| Internet access equipment |
Equipment included free: Cisco 2431 IAD provided for analog and digital PBXs; Samsung iBG1000 router for IP PBXs |
| IP addresses | Includes five public IP addresses; additional available on request |
| No-risk satisfaction guarantee |
Try Integrated Access service for 30 days. If you're not fully satisfied with the service, you can disconnect within 30 days of installation for a full refund.² Please review the Covad Customer Policies for details. |
Options
| Long distance minutes | Save with cost-effective U.S. long distance plans: choose from 2,000, 5,000, 10,000 or 18,000 monthly minutes |
| Business phone lines | Add more phone lines as needed to support a maximum of 12 simultaneous calls |
| Additional phone numbers | Add more telephone numbers beyond the ten that are included with the standard service, as your business grows and changes |
| Toll-free numbers | Make it more convenient for customers to contact you with toll-free numbers |
| Email and web hosting | Choose from four packages for professional email and web hosting services |
NOTE: A $35 activation fee will be applied to all new orders for Covad Integrated Access services. This fee helps Covad recover some of the administrative costs incurred in processing your order. To get a detailed view of the steps involved in ordering, provisioning, and installing your order, please see our interactive diagram.
1 Calls between your business locations are free if both locations use Covad Integrated Access service.
2 The refund includes all monthly recurring and upfront fees, with the exception of usage based charges, missed appointment fees, special installation fees, and any unreturned equipment. See Covad Customer Policies.
1 Calls between your business locations are free if both locations use Covad Integrated Access service.
2 The refund includes all monthly recurring and upfront fees, with the exception of usage based charges, missed appointment fees, special installation fees, and any unreturned equipment. See Covad Customer Policies.
Learn more
To learn more about Covad Integrated Access service:
Covad Integrated Access Data Sheet 
Covad Integrated Access FAQ